Overview of the role
The Senior Receptionist plays a key role in ensuring the smooth, safe, and effective running of the reception area within the supported housing service. This role provides day-to-day leadership to reception staff, oversees administrative and operational processes, ensures compliance with organisational policies, and promotes high-quality service delivery to residents, visitors, and staff. The Senior Receptionist acts as the first point of contact, promoting professionalism, safeguarding, and a welcoming, safe environment at all times.
About us
YMCA Brighton is a registered charity. We provide supported accommodation to over 300 people across the city of Brighton alongside our EVOLVE Work and Learning Service.
Our Mission
We provide the home, the community and the services that equip people to overcome barriers and achieve their aims
Our Vision
Working together to create an inclusive community where everyone can belong, contribute and thrive
Our Values
Community, Compassion and Empowerment
You will receive
Salary £28,350.40 per annum
Contract – Permanent
40 hours per week – rota structure
Annual Leave Entitlement 25 days plus Bank Holidays pro-rata
Staff benefits from a wide range of health & well-being services
Well-being time per week
Comprehensive Induction into the role
Comprehensive Training package
Supervision Support from your Line Manager
Work in a supportive environment.
An encouraged culture to support staff health & well-being and a healthy work-life balance.
Opportunity to access debriefs, counselling and reflective practice sessions when the job is challenging.
We are a National Living Wage Employer.
To Apply
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