Receptionist

Weekend Receptionist

Are you a warm, welcoming person who loves being at the heart of a community?

At YMCA Brighton, our mission is to support homeless people of all ages to discover their potential, feel inspired to achieve their aspirations, and live life to its fullest. We are looking for a reliable, empathetic, and organized Weekend Receptionist to join our team at Fred Emery Court.

As our Receptionist, you will be the welcoming face and voice of the building. You are the very first point of contact for anyone calling or visiting, meaning your warmth and professionalism set a positive tone for their entire experience. For our clients, visitors, and partners, you are the person who makes them feel safe, respected, and heard.

This is a wonderfully varied role where no two days are quite the same. Your core duties will include:

• Greeting & Communicating: Welcoming everyone who comes to the building with a respectful, helpful attitude, and managing our incoming phone calls and intercom systems.
• Supporting Our Clients: Assisting clients with day-to-day enquiries in a sensitive manner, with plenty of support and backup from our on-site project staff.
• Keeping Things Safe: Ensuring all visitors sign in and out properly, and gently encouraging everyone to stick to our communal guidelines so the project remains a peaceful place to live.
• Looking After the Space: Helping with light admin tasks (like photocopying), keeping the reception area looking tidy, and assisting with project laundry when needed.

Who we are looking for:

You don’t need years of corporate reception experience to thrive here—we care much more about your transferable skills, values, and attitude! We are looking for someone who has:

• A clear understanding of professional boundaries and confidentiality.
• Excellent communication skills and the ability to connect with a diverse group of people.
• A calm, grounded approach when responding to high-pressure or challenging situations.
• A positive team spirit, excellent punctuality, and a commitment to fairness and inclusion.

Why join us?

In return, we offer a deeply rewarding working environment where you can make a tangible difference every single weekend. You will receive a comprehensive induction, excellent ongoing training to develop your skills, and regular management support.

YMCA Brighton is an equal opportunities employer and we welcome applications from all sections of the community. Due to the vulnerability of our client group, this role is subject to a satisfactory Disclosure & Barring Service (DBS) check.

Ready to join the team?

Please click [Apply Now] to submit your CV and supplementary information.